Domino's Pizza
Background
Domino’s Pizza, a global leader in pizza delivery and takeaway, operates thousands of stores across numerous countries. The company is committed to empowering its franchises with localized marketing strategies to drive growth and efficiency. Recognizing the challenges of multi-location marketing, Domino's sought a solution to enhance brand consistency and streamline campaigns across its vast network of stores, ranging from established markets to rapidly growing regions.
QSR
1.500+ in Europe
1.000+ in Japan
Campaigns, Local Distribution
incl. Social, OOH & DM
Challenges
Domino's struggled to optimize its multi-location marketing, as franchisees were hesitant to engage in marketing initiatives due to the time-consuming nature of creating and distributing marketing materials. This process diverted their focus from core operations, making it challenging to activate franchisees and keep them consistently involved in marketing efforts.
Another major challenge was managing the allocation of marketing costs between centralized and local initiatives. With each franchisee operating their own budget for local marketing efforts, maintaining consistency and efficiency across the network became complex.
Additionally, coordinating marketing efforts across various channels - including direct mail, door-to-door advertising, and emerging digital platforms - posed logistical challenges.
Domino's needed a solution that could streamline these processes, boost franchisee participation, and maintain brand integrity across its expanding international network.
Wishes
Domino's Pizza sought a comprehensive franchise marketing platform with the following key features:
- User-friendly portal for creating and ordering on-brand marketing materials.
- Flexibility for franchisees to choose their level of campaign participation and preferred channels.
- Multi-channel distribution capability, including Social Media, Out-of-Home, and Direct Mail.
- Clear visibility into campaign budgets and costs for franchisees.
- Scalable solution viable for international use, adaptable to local market needs while maintaining brand consistency.
Results
Thanks to Marvia, Domino's has established centralized marketing portals that empower franchisees across multiple countries to effortlessly create and publish localized marketing materials.
Notably, each country has its own dedicated portal with customized layouts tailored to its specific needs and preferences, ensuring maximum relevance and usability.
Marvia has significantly reduced the time franchisees spend on developing marketing materials and rolling out campaigns while enhancing the connection between the message and the target audience.
The success of the Marvia solution has led to continuous growth since its introduction. We have expanded the platform with new features and channels such as a marketing calendar and Meta Ads capabilities, further enhancing its effectiveness for franchisees.
What began with just 15 pilot stores has grown exponentially, now serving over 2.500 locations across multiple countries. This rapid adoption demonstrates the platform's value and ease of use for franchisees.
Revolutionize your franchise marketing today
Don't let marketing challenges hold your brand back. See how Marvia can transform your multi-location marketing efforts, just like we did for Domino's.